A Qualitative Study of Latino Workers’ Experiences with Washington State’s Department of Labor and Industries Healthcare Benefits

In collaboration with the Washington State Department of Labor and Industries (L&I), this project seeks to identify the strengths and the barriers to accessing workers’ compensation experienced by Latino workers residing in Central Washington. Previous research suggests an underutilization of L&I services by Latino workers in the state as well as differential patterns of outcomes for injured Latino workers. Through a series of 25-30 key informant interviews with Latino workers, providers, community advocates, and attorneys, this project will shed light on the Latino worker’s experience in an effort to inform practices and policies that are culturally responsive to promote the well-being of rural Latinos.